Terms & Conditions

Cultcha Kids is part of Popcultcha.

Popcultcha Pty Ltd is a Registered business (ABN: 35 131 015 711) and by using this online store or by clicking on the "I have read and accept the terms and conditions of sale" at the checkout, you are accepting the terms and conditions as stated below.

 

Prices

All prices quoted on Cultcha Kids are Recommended Retail Price (RRP) or a competitive price for which a particular product can be purchased elsewhere. Products and pricing change frequently and we reserve the right to adjust our price accordingly, without prior notification. From time to time we may have sales, promotions or specials on items that may be obsolete or overstocked in which case, you guys and gals can pick up a bargain!

All prices quoted on Cultcha Kids are inclusive of Australian Goods and Services Tax (GST). Customers who purchase goods on Cultcha Kids using a credit card will have their order processed immediately at the quoted price at the checkout in $AUD.

Customers who use alternate payment methods such as Australia Post Money Order, Personal or Business cheques, Direct Deposit, International Money Transfers or Bank Drafts will have the prices quoted at the checkout held firm for a period of five (5) business days from the processing of your order (at Cultcha Kids checkout). This is to allow time for your payment to arrive at Cultcha Kids. Should your payment arrive after the five (5) day period, we will contact you to advise whether there has been any change to the availability or price of the product as soon as is practicable.

 

Third-Party Links

Cultcha Kids is not responsible for the content of any other websites linked to or from our Cultcha Kids site.

 

Restrictions on Use of Cultcha Kids

Users may not copy, store, reproduce, or in any way exploit, the information contained in our website without the prior permission from Cultcha Kids. Users may not use Cultcha Kids to transmit any material which may be considered threatening, offensive or harmful in any way. Users may not use Cultcha Kids to promote the use of other businesses in any way, explicitly or impliedly, without the prior written consent of Cultcha Kids. The Cultcha Kids website includes designs and images that are the property of Card Mania Pty Ltd and may not be reproduced.

 

Availability

Whilst we are constantly updating out website, and make every effort to ensure that the information contained on our website is accurate, we do sometimes experience stock loss or gains on certain items. If a loss has occurred on an item you have purchased, any money received for the item will be refunded in full. If we experience a gain on an item, we will endeavour to update the website to reflect that as soon as possible to make the item accessible to the public.

 

Liability

Cultcha Kids makes every effort to ensure that the material on this website is free from error, however we do not guarantee the accuracy and completeness of the information on our website, including pictures, descriptions and prices. Occasionally Cultcha Kids use prototype images. Cultcha Kids will not be held responsible if actually product varies from the released prototype image. Pre-sale dates are a rough guide only, and shipping date can vary from stated timeframe. Please take this into consideration before purchasing a Pre-Sale item.

 

Funko Pop! Vinyl Damages Policy

Funko Pop Vinyls are a mass produced toy line from various factories across the Far East region. Funko have their own Quality Control program to ensure the product they are producing meet with their company standards. As a retailer, we look over the products to ensure they are the correct items and to discard any obviously defective items, which we do, by the dozens, each and every week.

As a mass produced toy line, there are variations in the manufacturing process that do occur. This can include but is not limited to, slight creases or scuff marks on packaging, minor paint variations, stickers included or not included on boxes etc etc. These are all considered "minor variations" in a mass produced product. You should also keep in mind that the packaging of these products are exactly that, a way to get the actual POP vinyl from A to B. They are designed to assist retailers and Funko themselves to promote and sell what is actually inside the box - the collectable toy.

We will not be replacing or refunding products that have "minor variations". The products are still fit for their intended purpose, which is a fun collectable toy to play with or display and there is nothing further we, as a retailer, can do for customers seeking a pristine product.

These products have passed Funko QC and have been deemed fit for retail markets across the globe by Funko. If you have a particular issue with the quality of Funko's products, please contact Funko through their website at www.funko.com to provide that feedback.

The rationale behind this policy is that what is considered a "mint" or "pristine" Pop! Vinyl collectable toy or what is deemed an "issue" with a Pop! is a subjective view held by the individual and varies widely from consumer to consumer. We, as a retailer of collectables for over 21 years, simply have to draw on our collective knowledge and experience in the industry and cast an objective view on what we consider are products that have a "defect" vs products that have a "minor manufacturing variation".

For those collectors that are fastidious about pristine boxes, we at all times try our best to get replacement boxes where we can, however we cannot guarantee that this is always possible.

 

Age Specifications

At Cultcha Kids, our age specifications work in two convenient ways! 

We offer a curated Shop By - Age section which allows you to filter results based upon the age group which suits you best - we don’t want you to be stuck in a world of Hungry Hungry Caterpillar when your little one is more interested catching all the Pokemon. 

These recommendations are based upon the best judgements and product knowledge of the super staff here at Cultcha Kids, and can feature product suggestions which differ to the manufacturers age recommendations. 

That said, we have your child’s best interests and safety in mind. Thus, the Tadpoles, Nippers and Tykes sections strictly contain only products denoting to the manufacturers recommendations. The reason for this, is to alleviate the possibility of younger kids engaging with products which may become choking hazards if used unattended - it’s all Junior Monopoly here!

The Rascals and Youngsters sections are curated based upon our knowledge of the interests of those age groups. That being said, please make note of any warnings on packages - especially those 14 years+ Pop! Vinyls!

If, as a customer, you have any concerns, please be sure to check the Manufacturers Age Recommendation (in the Product Specifications section of each item) and also be sure to read the packaging (and remove all tags!) before handing over that cool new toy to your little one. 

At Cultcha Kids, we believe this dual system gives us greater opportunity to recommend as many rad toys as we can to you and your kids, while also providing a more convenient shopping system - well, we hope, we are humans not robots after all.